All Systems Operational

WordSynk Over the Phone Interpreting (US) Operational
90 days ago
100.0 % uptime
Today
WordSynk Virtual Operational
90 days ago
100.0 % uptime
Today
WordSynk Network Operational
90 days ago
100.0 % uptime
Today
WordSynk Customer Services Operational
90 days ago
100.0 % uptime
Today
Telephony (Primary and Secondary) Operational
90 days ago
100.0 % uptime
Today
WordSynk Client - Interpreting Operational
90 days ago
100.0 % uptime
Today
WordSynk 2.0 Operational
90 days ago
100.0 % uptime
Today
WordSynk 1.0 Operational
90 days ago
100.0 % uptime
Today
WordSynk 2.0 Integration Operational
90 days ago
100.0 % uptime
Today
IMS.Direct Operational
90 days ago
100.0 % uptime
Today
IMS Operational
90 days ago
100.0 % uptime
Today
WordSynk Telephone Interpreting (UK) Operational
90 days ago
100.0 % uptime
Today
WordSynk TI Mobile Application Operational
90 days ago
100.0 % uptime
Today
WordSynk Client - Translation Operational
90 days ago
100.0 % uptime
Today
TMS Operational
90 days ago
100.0 % uptime
Today
Language Director Operational
90 days ago
100.0 % uptime
Today
WordSynk Network Operational
90 days ago
100.0 % uptime
Today
WordSynk Network MOJ (UK) Operational
90 days ago
100.0 % uptime
Today
WordSynk Network (UK) Operational
90 days ago
100.0 % uptime
Today
WordSynk Network (NL) Operational
90 days ago
100.0 % uptime
Today
OTPone Softphone Application Operational
90 days ago
100.0 % uptime
Today
OTPone Mobile Application Operational
90 days ago
100.0 % uptime
Today
WordSynk Customer Services Operational
90 days ago
100.0 % uptime
Today
WordSynk 2.0 (UK) Operational
90 days ago
100.0 % uptime
Today
WordSynk 2.0 (NL) Operational
90 days ago
100.0 % uptime
Today
IMS Operational
90 days ago
100.0 % uptime
Today
IMS.Direct Operational
90 days ago
100.0 % uptime
Today
Customer Services Call Centre Operational
90 days ago
100.0 % uptime
Today
thelittleword (LD) Operational
90 days ago
100.0 % uptime
Today
TMS Operational
90 days ago
100.0 % uptime
Today
Power BI Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026
Resolved - This incident has been resolved.
Feb 17, 08:04 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 16:45 GMT
Investigating - We are currently experiencing degraded performance of the WordSynk 2.0 Client Portal. We are urgently working on a fix.
Feb 9, 11:38 GMT
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Resolved - This incident has been resolved.
Feb 9, 11:32 GMT
Update - Update: we want to give you some more information about the current incident affecting the 'Add Location' function within the Booking Form (Client Portal).
Our previous address‑data provider, getaddress.io, has ceased operations following a High Court ruling related to their use of third‑party address data. As a result, parts of our address‑lookup functionality may not work as expected at the moment.

What this means for you:
A temporary workaround is already available within the platform which allows you to create bookings.
We are actively implementing a permanent replacement service, and this will restore full functionality as soon as possible.
Thank you for your patience while we complete this fix.

Feb 5, 10:55 GMT
Identified - Users are seeing an error message (Venue Loading Failed) when trying to add the venue to a booking. Workaround: after typing the postcode, click into the other address boxes and manually type the address and click Add Location. This allows the booking to be created.
Feb 4, 16:34 GMT
Feb 8, 2026
Completed - The scheduled maintenance has been completed.
Feb 8, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 08:00 GMT
Scheduled - WordSynk 2.0 is undergoing planned maintenance and will be temporarily unavailable. Thank you for your patience.
Feb 6, 09:43 GMT